Digital Tools for Every Stage of the Funnel

When you have just a moment to capture someone’s eye, interactive digital content is a terrific hook. Studies show that interactive content is reusable, helps nurture leads – and aids in retention of your message. Consider great digital tools like the examples below to help customers “live” your brand at every stage of the sales funnel.


AWARENESS

When you’re looking to build awareness, even the simplest digital tool can add zing – and make your brand memorable. Quizzes are a popular way to create awareness early on. With a little more work, attention-grabbing photo or social collages are a stellar way to allow people to explore your product or service.

#NotAfraidtoWork

 

User generated content highlights photos and stories about hardworking people and tools for a unique digital and social experience.


ENGAGEMENT 

Configurators, selection engines and other tools allow prospects to explore available product options. They also strengthen your value proposition. We also like using assessments and calculators at this stage of the game – entering information and learning about tangible benefits has high engagement value.

Cree Product Selector

 

The interactive tool takes users through a series of questions to help choose between numerous product options.


 LEAD GENERATION 

Tempting prospects with helpful information is the soul of content marketing. And interactive digital tools help cement the connection.  At this stage, we recommend cool tools like interactive infographics and interactive whitepapers to offer helpful education, data and thought leadership.

GE Selector / Value Calculator

 

A product selector tool with embedded calculators helps customers access immediate pricing estimates and value calculations.


LEAD NURTURING

At this stage, you know prospects are interested. The right digital tool can gather measurable data about potential clients and their needs – allowing you to follow up with targeted information. Try games, assessments and calculators here.

SnapApp Content Land Game

 

The fun, data-driven game educates users about the value of interactivity and gathers useful lead information.


SALES

When it’s time to make the sale, interactive tools can assist customers over the finish line with content such as interactive catalogs or solution planners. Lookbooks and tours can be another tool to use at the sales stage, making it easy for prospects to move from exploration to purchase.

Nuclear Energy Services App

 

An engaging iPad app showcases GE’s service offerings in nuclear plant safety and maintenance.


RETENTION

Improve customers’ experience over the long term with any of the tools to expand on your brand and help customers learn about products. 

Fly Delta Mobile App

 

This app offers customers a map view of the last scanned location of their checked luggage, giving them a sense of confidence and control.

Thinking about a new digital tool to capture customers? Learn about Signal’s proven process here.

 

See how gender behavior drives CX

Gender & Generation Marketing

Learn about gender and generation marketing


Today’s online ecosystem is increasingly sophisticated and complex, making audience targeting and customer experience (CX) insanely important. Success lies in having a deep understanding of your target audience – being able to see your products through their eyes – to deliver the perfect content and website experience. Consider gender and generational differences for a fresh look at your online product marketing for 2018.


Gender behavior drives CX

MEN WOMEN
  • Like to systemize
  • Shopping is a job to get done quickly, without fuss
  • Attracted by website tools / functionality – the utilitarian side of things
  • Like to empathize
  • Shopping is an interpersonal exercise and browsing is fun
  • Attracted by social communication and eye-catching design

There are exceptions to the rule, of course, but in general, women focus on the experience while men focus on completing the mission. Women typically enjoy beautiful colors and layout, with social features like reviews. Men are more likely to want to get in and get out with an efficient process. Whether you’re talking to people who are 21 or 51, do your due diligence and user testing to make sure you have the right look to hook your audience.


Don’t call them middle-aged

Women over 40 are part of a growing ageless generation of “perennials” who don’t dress, behave or purchase the way their mothers did. Perennials are a curious, tech-savvy, relevant, engaged demographic who are “ever-blooming.”

  • 96% don’t consider themselves middle-aged
  • 67% feel they are in the prime of life
  • 84% don’t define themselves by age
  • 91% feel advertisers don’t understand them

Forever young

In 2016, 62% of those aged 55 – 64 were employed. And the overall population of older Americans is growing and expected to more than double by 2060. Although Millennials will eclipse other generations in the workforce in the next decade, they’re not there yet. Don’t miss the mark with the big spenders of today – Generation X and Boomers – by focusing solely on Millennials. Including the perennials in your plan is a marketing win.


Need help putting customer data to work for you? Give the Signal team a call.