Signal adapts to your needs to deliver creative solutions faster and more responsively than expensive agencies of record.

Combining high capacity with low bureaucracy, Signal packs enough horsepower to execute quickly and complement your internal team.


Not your typical agency.

Senior-level experience

Senior-level experience

Our people stay with us. With uncommonly long tenures averaging 10+ years and experience across a wide range of industries, Signal team members bring seasoned know-how to your campaigns.


The right mix

Right mix of services

Our skills stay cutting-edge. Signal’s expertise spans an ever-expanding range of creative communication services to meet your needs with style and smarts.


Lasting relationships

Lasting relationships

Our clients stay loyal. We get excited about solving their problems in unique ways, and we’re fun to work with. Most of Signal’s key clients have worked with us for 10+ years.


“In my 20+ marketing years, I have never seen any agency deliver at such speed and quality level, consistently. In the current state of our operation and industry growth, it is a critical value that we truly appreciate.”

Senior Director Global Marketing Communications, Quintiles


“I’ve never needed something from a programming perspective that they couldn’t pull off with their talented in-house team.”

– Christi Golder
Owner of BrandPlace, Agency of Record for Bald Head Island Limited


Our Business Family

Rick Haynes

CEO

Ricky Haynes

President

John Gibson

Vice President Creative Services

Kelly Borberg

Copywriter

Pam Brennan

Senior Designer

Deborah Cruz

Senior Designer

Jim Ellis

Vice President, Account Director

Greg Galloway

Senior Art Director

Adam Howard

Interactive Director

Ashley Strange Hunter

Account Manager

Patrick Jones

Art Director

April Kilpatrick

Art Director

James Lemieux

Application Developer

Robert Locklear

Director of Information Technology

Meghann Porter

Digital Marketing Director

Chris Robinson

Director of Web Development

Ryan Pogue

Senior Account Executive

Phil Stephens

Vice President, Client Services

Jarod Sutphin

Art Director

Donald Trull

Copy Director

Peyton Ware

Project Manager

Rick Haynes

CEO

Rick is a recognized leader with 40 years of experience in creative design, marketing and communications. He spent decades in the commercial printing industry and as a creative director before founding Signal in 1992. As CEO, Rick manages our strategic partnerships and our business, using the deep expertise gained from his work with national brands and Signal’s long-term clients – many who have been with us for more than a decade. Originally from Mount Airy, N.C., Rick graduated from Atlantic Christian College with a B.S. in Commercial Design.

919-348-4013
rhaynes@signalinc.com
LinkedIn

Ricky Haynes

President

Ricky originally joined Signal as a designer, later becoming web director and a partner in 2001. In the early years of our company, Ricky began developing cutting-edge expertise in the areas of UX/UI design, web development, digital strategy, content management systems and information architecture, becoming a go-to technology resource for our clients. He was named Signal’s President in 2014. A North Carolina native raised in Durham, Ricky earned his B.F.A. in Communication Arts from East Carolina University.

919-372-3052
ricky@signalinc.com
LinkedIn

John Gibson

Vice President Creative Services

John was the first designer Signal hired in 1992. As Vice President Creative Services, John oversees and manages all creative and production tasks – but he’s known for continuing to roll his sleeves up and design on a daily basis. Clients such as Quintiles, Blue Cross Blue Shield NC and the Ronald McDonald House recognize his talents in graphic design, concept development, corporate identity development, logo design, typography and video production. Born in Greensboro, N.C., John graduated from East Carolina University with a B.F.A. degree in graphic design.

919-348-4023
jgibson@signalinc.com

Kelly Borberg

Copywriter

Kelly has more than 15 years of experience in original copywriting, editing, digital content marketing, message development and communications strategy. She is known for excellent writing that has polish, creativity and positive attitude – and is particularly experienced in writing for life sciences clients such as Quintiles, Patheon, Q2 Solutions and Cmed. She enjoys traveling and adventures that inspire her writing. Born on the coast of Georgia, Kelly graduated from the University of Georgia with Bachelor’s degrees in German and Political Science and has an M.A. in Human Resources from the University of Minnesota.

919-348-4032
kborberg@signalinc.com
LinkedIn

Pam Brennan

Senior Designer

Pam’s versatile design skills have boosted the creative output of Signal’s Raleigh studio for more than a decade. She is a chameleon, working across clients and industries to offer her expertise in graphic design, corporate identity, logo design, typography and photography. Pam is usually pretty quiet, except for when she issues forth the occasional supersonic yelp of laughter. Born and raised in Northern Virginia, Pam earned her degree in Art with emphasis in Graphic Design from Lynchburg College.

919-348-4015
pbrennan@signalinc.com

Deborah Cruz

Senior Designer

Prior to joining Signal, Deborah provided graphic design services and art direction for many clients in the Raleigh area. She’s talented in original design for marketing collateral, including logos, brochures, emails, advertisements, business cards, and promotional pieces. Deborah enjoys hiking in the mountains, watching movies and playing video games. Born in Tarboro, NC, Deborah has a B.F.A. in Graphic Design from East Carolina University.

919-364-0068
dcruz@signalinc.com

Jim Ellis

Vice President, Account Director

Jim joined Signal in 1999, bringing us his formidable skills in project management, client relations and number-crunching. Jim manages the business development team and offers seasoned expertise in account management, digital marketing and brand strategy. As a songwriter and musician with a business degree, he believes this “dual personality” gives him the understanding needed to be an effective liaison between business owners and Signal’s talented creative team. Originally from Ohio, Jim graduated from the University of Richmond with a B.S. in Business Administration.

919-348-4025
jellis@signalinc.com
LinkedIn

Greg Galloway

Senior Art Director

Before joining Signal, Greg was lucky enough to work with web start-ups on the brink of the technology boom. Today, Greg offers our clients his expertise in both web design and traditional media campaigns. He’s also especially skilled in conceptual thinking and collaboration, a talent honed in his work with long-term Signal clients such as John Deere, CropLife International and PPD. Greg is originally from Rochester, NY and graduated from East Carolina University with a B.F.A. in Communication Arts. He’s known for his resemblance to a certain famous film director.

919-348-4024
ggalloway@signalinc.com

Adam Howard

Interactive Director

Adam joined Signal in 2004 with a background in interactive and animation. A natural problem solver, Adam approaches interactive projects with an equal understanding of design, technology and human behavior. He leads our user experience (UX) efforts for websites, applications and other interactive projects. Hailing from Florence, Alabama, Adam graduated from Mississippi State University with a B.F.A. with emphasis on Graphic Design.

919-372-3060
ahoward@signalinc.com

Ashley Strange Hunter

Account Manager

Ashley worked in public relations and as a local news broadcast producer before joining Signal in 2012. She uses her account management experience and creative savvy to help generate tangible results for clients like G&S Business Communications and the North Carolina Medical Society. Her insider knowledge of PR, from story placement to event planning and social media, helps us create effective communication programs. She is known for her persistence and focus on giving our clients an exceptional experience. Ashley is from Pascagoula, Mississippi on the Gulf Coast and graduated from the University of Mississippi (Ole Miss) with a BA in Broadcast Journalism/English and an emphasis in Public Relations.

919-348-4027
ahunter@signalinc.com

Patrick Jones

Art Director

Patrick worked in brand development and web marketing prior to joining our team. He is adept at corporate identity, logo design and interactive design. Patrick is also an excellent illustrator and highly skilled at video production and motion graphics. He enjoys comic books, playing music, painting, movies and travel. Born in Greenville, N.C. and raised all throughout eastern North Carolina, Patrick holds a B.F.A. in Graphic Design from East Carolina University.

919-348-4018
pjones@signalinc.com

April Kilpatrick

Art Director

April’s diverse experience prior to joining Signal included work for university publications, hospital marketing, newspaper staffs and an art gallery. She has honed her expertise in graphic design and creative direction for long-term Signal clients such as Quintiles and G&S Communications. April is also skilled in photo shoot coordination, studio lighting, digital photography, darkroom processing and scanning and correcting photographs. A native of the North Carolina coast near New Bern, April earned a B.F.A. in Communication Arts from East Carolina University School of Art, with concentration in Photography and Graphic Design.

919-348-4014
akilpatrick@signalinc.com

James Lemieux

Application Developer

James offers our clients his expertise in web, application and API development as well as software engineering. He’s skilled in many iOS, Android and web systems and platforms, including Golang, Amazon SNS and SQS, MariaDB, Push Notifications, Device Tracking, Git, Appsflyer, Branch, PHP, Angular 1.26, HTML5, Code Igniter and JavaScript. James has a B.S. in Computer Science from Plymouth State University.

919-348-4028
jlemieux@signalinc.com

Robert Locklear

Director of Information Technology

Robert joined Signal as a web developer, lending his skills in Internet application development, database administration and Unix system administration. Now, as director of information technology, Robert is responsible for system administration, web development, information architecture, database administration and web and mobile apps. He moved back to Germany in 2005 while maintaining his full-time position with Signal, with the marvels of modern technology making him our only trans-Atlantic telecommuter. A native of Georgia who spent much of his youth living in Germany, Robert holds a B.S. in Computer Science from the University of North Carolina at Wilmington.

919-372-3050
rlocklear@signalinc.com

Meghann Porter

Digital Marketing Director

Meghann has nearly 10 years of experience developing digital marketing programs. At Signal, she manages a wide range of digital initiatives – including SEM, social, display, retargeting, SEO, mobile, user testing and conversion optimization. She’s an integral part of our team, working across industries and clients to contribute to the design and build of all web and mobile projects. Meghann is known for her masterful understanding of online analytics. Massachusetts born and raised (mostly), Meghann earned her B.F.A. in Writing, Literature and Publishing from Emerson College.

919-348-2131
mporter@signalinc.com
LinkedIn

Chris Robinson

Director of Web Development

Chris is an expert in web development and programming custom web applications – and our clients rely on him for content management systems, information architecture, user interface design and mobile applications. He’s known for getting work done unbelievably fast. “C-Rob” enjoys playing golf, grilling/cooking, playing guitar and hanging out with friends. Originally from South Carolina, Chris lived abroad in the Philippines and Australia before moving to Goldsboro, N.C. Chris earned his B.S. in Computer Science from the University of North Carolina at Wilmington.

919-372-3059
crobinson@signalinc.com

Ryan Pogue

Senior Account Executive

Ryan has 21 years of communications, marketing, new business development, project and account management experience. At Signal, he’s responsible for bringing in new business and managing clients. His seasoned, strategic approach creates exceptional customer experiences across many industry segments – including healthcare, pharma, medical device, real estate, professional services, IT, manufacturing, construction, B2B, retail, consumer, financial, start-ups, government, K-12 education and non-profits. A native of Canada, he earned his degree in Communications from Queens University of Charlotte.

919-916-0703
rpogue@signalinc.com
LinkedIn

Phil Stephens

Vice President, Client Services

Phil brings more than 30 years of marketing, sales, print production and project management experience to the Signal team. Phil joined Signal in 2005 to develop new business in the Raleigh studio and now serves as Vice President, Client Services, managing key accounts and strategic partnerships. Phil is passionate about customer experience (CX), and he believes that every interaction with Signal is a concerted application of our collective skills and innovation. He enjoys reading, hiking and playing golf. Phil earned his B.A. in Business Administration from Lynchburg College in his hometown of Lynchburg, Virginia.

919-348-4016
pstephens@signalinc.com
LinkedIn

Jarod Sutphin

Art Director

Jarod joined Signal in 2016, bringing more than a decade of experience in multiple design disciplines including print, branding and digital media. He has a passion for using thoughtful design to connect people with meaningful brands and services. Jarod is skilled in conceptualization, creative direction, corporate identity and branding. Jarod was born in Mount Airy, N.C. and earned his B.F.A in Graphic Design from the University of North Carolina at Charlotte.

919-348-4017
jsutphin@signalinc.com

Donald Trull

Copy Director

Donald has been with Signal since 1995. He offers our clients nearly two decades of experience crafting effective written content for a wide variety of international clients. Donald contributes creative campaign concepting, original copy development and editorial management to deliver professional and polished verbal communications. He is also a master of the tagline. Donald has won numerous Triangle ADDY Awards, including the best overall copy award in 2009. His writing has earned praise online in the fields of humor and film criticism. Born and raised in Waynesville, N.C., Donald earned his B.A. in English from the University of North Carolina at Chapel Hill.

919-348-4011
dtrull@signalinc.com

Peyton Ware

Project Manager

Peyton is a skilled project manager, well-versed in managing all aspects of our clients’ marketing campaigns from concept development to execution and launch. She also has strong capabilities in digital strategy, public relations, social media outreach and event planning. When she’s not helping us keep things moving effortlessly, she likes going to the beach, reading and working out. Peyton is from Richmond, VA, and has a B.S. in Mass Communications and Business from Virginia Commonwealth University.

919-299-6121
pware@signalinc.com

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